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This page sets out how 866tk collects, uses and protects the information linked to your account. Access to our platform and its terms depends on your local law and eligible regions — please read this policy before using your account.
When you create and use an account with us, we collect information you provide directly: your name, contact details, login credentials and the payment method details you enter — including records linked to Nagad, Upay and other wallet transactions you initiate. We also collect device and session data automatically, such as your browser type, IP address and the pages you navigate within the platform. This data lets us maintain your account, process transactions and respond to support requests you raise. We do not sell your personal data to third parties. We share information only where necessary to process a transaction, meet a legal obligation or operate a service you have asked for. Payment processor partners — including those handling Nagad and Upay flows — receive only the data required to complete that specific transaction. We retain your account data for as long as your account is active and for the period required by applicable rules afterward. You can request a review of your stored records at any time by contacting our support route listed on this page. Whether this policy applies in full to you depends on your local law and the eligible regions we serve.
This policy covers the data we handle across account access, transactions and site content on 866tk. Some areas — like third-party services you reach through our platform — fall outside its direct scope. Review the table below to understand what is and is not covered.
Covered. Login records, session tokens and device identifiers tied to your account are held under this policy. You can request a review of these at any time through our support contact route.
Covered for the data we handle on our side. Wallet-level records held by Nagad, Upay or any other payment provider you use are governed by that provider's own terms, not ours.
Covered. Browsing behaviour, pages visited and interaction records within the 866tk platform are collected and retained under this policy for account and service purposes.
Not covered. If you follow a link or use a service outside the 866tk platform, that third party's privacy practice applies. We are not responsible for data handled by external sites or payment apps.
You have practical choices about how your data is handled. The first is access: you can ask us to confirm what personal data we hold against your account and request a copy of it. If any detail is wrong — a contact number, an email address or a wallet identifier you have since changed — you can ask us to correct it by raising a support request through the contact route shown on this page. You can also ask us to delete data we hold where there is no legal or operational reason to keep it. We will review such requests and respond through the same support channel. Note that some records — such as transaction history connected to Nagad or Upay deposits — may be retained for compliance purposes even after a deletion request. Where deletion is not possible in full, we will explain why and what we can do instead. If you have a question about how your data is used, open a support request rather than assuming. We aim to respond through the published channel, and every response will address your specific question rather than a generic reply.
Submit a request through our support route and we will confirm the personal data held on your account, including login history and transaction records where accessible.
If your contact details, wallet identifier or other stored information is out of date, raise it through support. We will update what we can and confirm the change.
Any question about how we use, retain or share your data can be directed to our support contact. You do not need a specific legal reason to ask — just send the request.
Where we hold data you believe we no longer need, you can request removal. We will review against our retention obligations and let you know what action we can take.
If you have a question about this privacy policy or want to exercise any of the rights described above, use one of the contact routes below. We publish the routes that are live on the platform — we do not list channels we cannot staff.
Open the chat widget from any page while logged in. Describe your privacy question and our team will respond through the same thread.
Send your request to the support email address shown in your account dashboard under the Help section. Include your registered contact detail so we can locate your record.
The Help section in your signed-in account lists published guidance on data requests, account corrections and what to include when you contact us.
We apply standard security measures to the data we hold, including encrypted connections for account login and transaction flows. Cookies are used to maintain your session, remember your device and measure how the platform is used — you can manage cookie preferences through your browser settings at any time. Account security is your shared responsibility: keep your login credentials private and notify us immediately through live chat or email if you notice activity you did not authorise.
We use session and analytics cookies. Session cookies keep you logged in as you move between pages. Analytics cookies help us understand how the platform is navigated. Manage both through your browser settings.
Account data is kept while your account is active and for the period required by applicable rules after closure. Transaction records — including Nagad and Upay history — may be retained longer for compliance.
Use a unique password for your 866tk account. If you access the platform from a shared device, log out after each session. Report any unrecognised login through our live chat support route straight away.
When this policy is updated, we will note the change on this page. Continuing to use your account after an update means you have seen the revised policy. Contact support if you have questions about any change.
Short answers to the questions we hear most often about how 866tk handles your data.
We collect the details you provide at registration — name, contact information and login credentials — along with device and session data generated when you use the platform. Payment details you enter for Nagad, Upay or other wallet transactions are also recorded on our side.
We share data only where necessary: with payment processors to complete a transaction, or where a legal obligation requires it. We do not sell your personal data. Third-party providers like Nagad or Upay handle their own records under their own privacy terms.
Send a request through live chat or the support email shown in your account dashboard. Include your registered contact detail. We will confirm what we hold and provide what we can through the same channel.
Yes. Submit a deletion request through support. We will review what can be removed against our retention obligations. Some records — such as transaction history — may need to be kept for compliance reasons. We will explain exactly what action we take.
We retain account and transaction records for the period required by applicable rules after closure. The exact period depends on the type of data and the obligations in force. Contact support if you want clarity on a specific record type.
This policy applies to your use of the 866tk platform. Whether you can lawfully access the platform depends on your local law and eligible regions. If you are unsure about your local position, we recommend checking before using the service.